Legal Notice & Data Protection – Paula's Hair & Beauty Salon, Erdington Birmingham

Website publisher

This website is operated under the trading name Paula’s Hair & Beauty Salon, a sole trader business based in the United Kingdom.

Business details

Trading name: Paula’s Hair & Beauty Salon
Business type: Sole trader
Address: 3 New Street, Erdington, Birmingham, B23 6SD, United Kingdom
Telephone: +44 7869 562925

For enquiries relating to this website, our products or our services, please use our Contact page.

Website address

paulashairandbeautysalon.com

Website hosting

This website is hosted by o2switch.

Hosting provider: o2switch
Address: Chemin des Pardiaux, 63000 Clermont-Ferrand, France
Website: www.o2switch.fr
Telephone: +33 (0)4 44 44 60 40

Intellectual property

Website text, photographs, product images, logos, graphics and design elements are owned by Paula’s Hair & Beauty Salon or used with permission, unless otherwise stated. They may not be copied, reproduced, distributed or used commercially without prior authorisation, except where permitted by law.

External links

This website may contain links to third-party websites for additional information or services. We do not control those websites and are not responsible for their content, availability or privacy practices. Please review the relevant third party’s terms and privacy information before using its services.

How we handle your personal data

Paula’s Hair & Beauty Salon respects your privacy and aims to handle personal information responsibly. Where applicable, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who is responsible for your data?

Paula’s Hair & Beauty Salon is responsible for personal data collected through this website, subject to the role of any third-party service provider involved in processing it.

Information we may collect

Depending on how you use the website, information may include:

• Your name and contact details.
• Billing and delivery addresses.
• Order details, products purchased and order history.
• Product selections, such as colour, length or texture.
• Payment status and transaction references supplied by payment providers.
• Messages and information you send when contacting us.
• Technical information, such as browser, device, IP address and website usage, where collected.
• Cookie preferences and related information, where applicable.

How we use your information

We may use personal data to:

• Process and fulfil orders.
• Arrange delivery and communicate order updates.
• Handle payments, refunds, returns and customer enquiries.
• Maintain business and transaction records.
• Protect the website and help prevent fraud or misuse.
• Meet applicable legal obligations.
• Understand website performance or provide marketing where legally permitted.

Our legal grounds for processing

Depending on the purpose, we may process personal data because it is necessary to fulfil a contract with you, comply with a legal obligation, pursue legitimate business interests or because you have given consent where consent is required.

Payments

Payments may be handled by third-party payment providers, such as PayPal, when offered at checkout. Payment providers process payment information in accordance with their own privacy notices and security procedures. We do not intend to collect or store full payment card details through ordinary website contact forms.

When information may be shared

Where necessary, information may be shared with website hosting and technical providers, e-commerce and payment services, delivery providers, professional advisers or public authorities where disclosure is legally required.

We do not sell your personal information to third parties. Information is shared only as needed for the purposes described in this notice, subject to applicable law.

International transfers

Some service providers may process information outside the United Kingdom. Where applicable data protection law requires safeguards for international transfers, appropriate measures must be used.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order administration, customer support, legal obligations and resolving disputes. Retention periods may vary depending on the type of information and applicable legal requirements.

Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances and applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal data in certain circumstances.
• Ask us to restrict the processing of your information.
• Object to certain types of processing.
• Request a copy of certain data in a portable format where applicable.
• Withdraw consent where processing is based on your consent.

These rights are subject to legal conditions and exceptions. For example, we may need to retain some information to meet legal obligations or establish, exercise or defend legal claims.

How to make a request

To exercise a data protection right or ask a question about how your information is handled, please contact us through our Contact page. Please provide enough information for us to understand and respond to your request.

Making a complaint

If you are concerned about how your personal information has been handled, you can contact the UK Information Commissioner’s Office (ICO).

Website: ico.org.uk

Cookies and similar technologies

Cookies are small files stored on your device when you visit a website. Similar technologies may also be used to remember preferences, support website functions or understand how visitors interact with a website.

Types of cookies

Depending on the tools enabled on this website, cookies may include:

• Strictly necessary cookies: support essential website functions, such as shopping basket or checkout features.
• Preference cookies: remember settings or choices.
• Analytics cookies: help measure website traffic and performance.
• Marketing cookies: may be used to support advertising or measure marketing campaigns.

Managing cookies

Where required by law, non-essential cookies will only be used after you have given the necessary consent. You may be able to review or change your choices using the website’s cookie settings, if available, or by adjusting your browser settings.

Blocking certain cookies may affect the operation of some website features, including shopping basket or checkout functions.

Children’s privacy and contact

Children’s privacy

This website is not intended to knowingly collect personal information from children through online purchases or contact forms without appropriate authorisation where required by law. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter.

Changes to this notice

We may update this Legal Notice & Data Protection page when our website, services or legal obligations change. Please review this page periodically for the latest information.